ScaleDesk360™ Enterprise is designed for C-Corps, S-Corps, foundations, franchises, and large agencies that need dedicated support, custom workflows, and board-level reporting. Starting at $4,997/month.
Dedicated Account Manager
A senior strategist assigned exclusively to your account - available by phone, email, and Slack.
Custom SLA & Uptime Guarantee
99.9% uptime SLA with priority incident response and a dedicated support queue.
Custom-Branded Mobile App
Your brand on iOS and Android. Your clients see your logo, your colors, your name - ScaleDesk360 is never visible to them.
Custom Intake Workflows
Fully customized onboarding flows built to match your internal processes and client requirements.
Executive Reporting Dashboard
Board-ready reports with custom KPIs, revenue attribution, and multi-location rollup views.
Multi-Location Management
Manage hundreds of locations from a single command center with location-level granularity.
What happens after you submit?
Prefer to talk directly? Schedule time with a senior account strategist - no sales pressure, just answers.
Schedule a Call on CalendlyOpens in a new tab · 30 minutes · No credit card required
Everything your procurement team, legal counsel, and security reviewers need - in one place.
SOC 2 Type II Architecture
Available under NDAOur infrastructure is built to SOC 2 Type II standards. Full audit report available under NDA for Enterprise accounts. Controls cover security, availability, processing integrity, confidentiality, and privacy.
GDPR & CCPA Compliance
DPA IncludedWe offer a Data Processing Addendum (DPA) for all Enterprise agreements. Data residency options available. All personal data is processed in accordance with GDPR Article 28 and CCPA requirements.
Penetration Testing
Annual TestingAnnual third-party penetration tests conducted by certified security firms. Executive summary available to Enterprise customers. Last test: Q4 2024. No critical vulnerabilities found.
Infrastructure Overview
AWS InfrastructureHosted on AWS with multi-region redundancy. TLS 1.3 in transit, AES-256 at rest. Row-level data isolation. 99.9% uptime SLA. Status page: status.scaledesk360.com
Need full documentation for your procurement review?
Submit your enterprise inquiry above or email us directly. We provide SOC 2 reports, DPA templates, infrastructure diagrams, and pen test summaries under NDA within 1 business day.
[email protected]Answers to the three things every enterprise decision-maker needs to know before signing.
Every Enterprise account operates in a fully isolated data environment. Your client data, content, CRM records, and reporting are stored in a dedicated partition - never co-mingled with other organizations. We enforce row-level security at the database layer, and all data is encrypted at rest (AES-256) and in transit (TLS 1.3). On request, we can provide a dedicated infrastructure deployment for organizations with strict data residency requirements.
Enterprise onboarding is a fully managed, high-touch process. Your dedicated account manager leads a structured kickoff call within 48 hours of signing, covering your brand standards, content voice, approval workflows, team seat assignments, and integration requirements. We build your custom intake forms, configure your branded client portal, and run a parallel test period before going live - typically 7–14 days from contract to full deployment. You will have a named point of contact throughout, not a support ticket queue.
Yes. Enterprise agreements are fully negotiable. We offer custom MSAs (Master Service Agreements), data processing addendums for GDPR and CCPA compliance, custom SLA terms with defined uptime guarantees and response windows, and annual billing options with volume discounts for multi-entity or franchise deployments. Submit your inquiry above and our enterprise team will respond within one business day with a proposed agreement framework.
Have a question not covered here?
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